We hope you love Tunisia as much as we do!
Carthage Travel & Events' core value is to provide comfortable and interesting holidays for all of our customers. Maintaining the highest professional standards is the only way to guarantee exceptional quality in tourism service. We are very demanding of both ourselves and our partners - hotels, carriers and tour operators.
Our main asset is our people: 30% of our staff has been working with Carthage Travel & Events from day one. Their high competence, experience and thorough knowledge are integral parts of Carthage Travel & Events's reputation. Normally we do not employ staffs who have worked for other tour agencies as their previous experience may not conform to the corporate ethics of our company.
We prefer to handpick promising candidates and spare no effort to ensure their growth into skilled professionals. This demanding but rewarding work has helped us build a very dynamic team. In Carthage Travel & Events' we do not believe in employing people with little or no experience in the tourism sector. Rather, we have always looked for specialists in tourism, which allows us not only to ensure the faultless operation of the company, but also to provide prompt and effective solutions for all contingencies.
We collaborate only with hotels that have proven themselves to guarantee an excellent level of service to customers. That is why our list of hotels consists chiefly of 4 and 5-star hotels. Only five 3-star hotels are included on our list. Moreover, we always carefully monitor the level of service provided and amend our hotel database accordingly so that our clients can select the best Tunisian tourism has to offer.
We can guarantee that we never accommodate our clients in hotels other than those agreed to in the bookings. Carthage Travel & Events does not transfer its clients to other hotels. Such accuracy is ensured by the professional booking team which works seven days a week, takes time zones into consideration and operates 100 percent online.
We have invested heavily in the most modern equipment and the Carthage Travel & Events' holding company now boasts its own fleet of vehicles, which eliminates all the transportation problems normally related to transfers, excursions and individual tours. We are also dedicated to meeting all safety standards and as such we offer only new and professionally driven cars.
We are said to be the only company in Tunisia capable of catering to a VIP clientele because we do believe that no detail is too small when it comes to customer service and we take pride in the appreciation and acknowledgment of that work by our partners and clients.